Terms of Service
Please read these terms carefully before using CleanrConnect. By using our platform, you agree to be bound by these terms and conditions.
Last Updated: August 27, 2025
By accessing and using CleanrConnect ("the Platform"), you accept and agree to be bound by these Terms of Service.
Agreement Date: These terms take effect when you first use our platform or create an account.
Updates: We may modify these terms at any time. Continued use constitutes acceptance of updated terms.
Age Requirement: You must be at least 18 years old to use CleanrConnect.
Platform Purpose: CleanrConnect is a marketplace connecting homeowners with verified cleaning professionals.
Our Role: We facilitate connections, payments, and communication but do not provide cleaning services directly.
User Types: Homeowners seeking cleaning services and cleaning professionals offering services.
Service Areas: Available in select metropolitan areas (check our coverage map for details).
Account Security: Maintain confidentiality of your login credentials and notify us of unauthorized access.
Accurate Information: Provide truthful, current information in your profile and service requests.
Lawful Use: Use the platform only for lawful purposes and in accordance with these terms.
Respectful Conduct: Treat all users with respect and professionalism.
Compliance: Follow all applicable local, state, and federal laws.
Payment Processing: All payments are processed through secure, third-party payment processors.
Deposit System: A deposit may be required for certain services to ensure completion and quality.
Service Fees: CleanrConnect charges a small service fee for platform usage and payment processing.
Refund Policy: Refunds are handled on a case-by-case basis in accordance with our refund policy.
Taxes: Users are responsible for applicable taxes on transactions.
Fraudulent Activity: Any form of fraud, misrepresentation, or deceptive practices.
Harmful Content: Posting offensive, discriminatory, or inappropriate content.
System Interference: Attempting to hack, disrupt, or compromise platform security.
Unauthorized Use: Using the platform for purposes other than intended cleaning services.
Spam: Sending unsolicited communications or promotional content.
Platform Limitations: CleanrConnect provides a marketplace platform but does not guarantee specific outcomes.
Third-Party Services: We are not responsible for the actions or services of cleaning professionals on our platform.
Insurance: All cleaning professionals carry appropriate insurance, but users should verify coverage details.
Force Majeure: We are not liable for delays or failures due to circumstances beyond our control.
Governing Law: These terms are governed by the laws of the State of [Your State] and the United States.
Dispute Resolution: Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Severability: If any provision of these terms is found invalid, the remainder shall remain in effect.
Contact for Legal Matters:
Email: info@cleanrconnect.com
We reserve the right to modify these Terms of Service at any time. When we make changes, we will:
- Update the "Last Updated" date at the top of these terms
- Notify users of significant changes via email or platform notification
- Provide a 30-day notice period for material changes
- Maintain a version history for transparency
Your continued use of CleanrConnect after any modifications indicates your acceptance of the updated terms.
Questions About Our Terms?
Our legal team is available to clarify any questions about these terms of service.
Contact Legal Team