Privacy Policy

Personal Information: Name, email address, phone number, address for service delivery, and payment information.

Usage Data: How you interact with our platform, including search queries, bookings, and preferences.

Device Information: Device type, operating system, browser type, and unique device identifiers.

Location Data: Approximate location to connect you with nearby cleaning professionals (with your permission).

Service Delivery: To facilitate bookings, payments, and communication between users and cleaning professionals.

Account Management: To create and maintain your account, process payments, and provide customer support.

Safety & Security: To verify identities, prevent fraud, and ensure platform safety.

Improvements: To analyze usage patterns and improve our platform features and user experience.

Service Providers: With verified cleaning professionals to facilitate your bookings and service delivery.

Payment Processors: With secure payment partners to process transactions safely.

Legal Requirements: When required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

We never sell your personal information to third parties.

Encryption: All sensitive data is encrypted in transit and at rest using industry-standard protocols.

Access Controls: Strict access controls ensure only authorized personnel can access your data.

Regular Audits: We conduct regular security audits and vulnerability assessments.

Data Minimization: We only collect and retain data necessary for our services.

Access: Request access to your personal information we hold.

Correction: Update or correct inaccurate personal information.

Deletion: Request deletion of your personal information (subject to legal requirements).

Portability: Request a copy of your data in a portable format.

Opt-out: Unsubscribe from marketing communications at any time.

Essential Cookies: Required for basic platform functionality and security.

Analytics Cookies: Help us understand how you use our platform to improve services.

Preference Cookies: Remember your settings and preferences for a better experience.

Marketing Cookies: Used to show relevant advertisements (with your consent).

You can manage cookie preferences in your browser settings.